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Last updated on Dec 1, 2024
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  3. Information Systems

Your team is resistant to new technology. How can you convince them of its benefits?

Introducing new technology can meet resistance, but positioning it as a positive change is key. To win your team over:

- Demonstrate the tangible benefits. Show how the technology will make tasks easier or more efficient.

- Involve the team in the implementation process, allowing them to have a voice in how the technology is used.

- Provide thorough training and support, ensuring everyone feels confident and competent with the new tools.

What strategies have worked for you when introducing new tech to a skeptical team?

Information Systems Information Systems

Information Systems

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Last updated on Dec 1, 2024
  1. All
  2. Engineering
  3. Information Systems

Your team is resistant to new technology. How can you convince them of its benefits?

Introducing new technology can meet resistance, but positioning it as a positive change is key. To win your team over:

- Demonstrate the tangible benefits. Show how the technology will make tasks easier or more efficient.

- Involve the team in the implementation process, allowing them to have a voice in how the technology is used.

- Provide thorough training and support, ensuring everyone feels confident and competent with the new tools.

What strategies have worked for you when introducing new tech to a skeptical team?

Add your perspective
Help others by sharing more (125 characters min.)
29 answers
  • Contributor profile photo
    Contributor profile photo
    Faisal Al Nahash

    Group VP IT Infrastructure & Operations | Digital Transformation Leader | Driving Innovation & Cybersecurity Excellence

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    First, I would focus on clear communication, explaining the reasons for adopting the new technology and the benefits it will bring to them and the organization. I would also create opportunities for open discussions to address concerns and answer questions. Next, I’d involve the team in the process early on pilot testing to understand how the technology could be most effective for their work. Providing proper training is essential. I’d ensure everyone feels confident in using the technology. Finally, I’d approach resistance with empathy and patience, recognizing that people adjust to change at different speeds but there are some change will be out of discussion.

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    Dr. Tan Kian Hua 陈建桦博士

    Global CISO | Cybersecurity Executive Leader | Associate Professor | AI & Cloud Risk Strategist | 100K+ YouTube Followers | Global Excellence Award Recipient I Transforming Digital Trust at Scale

    • Report contribution

    Convincing a team to adopt new technology requires addressing concerns, clearly communicating the benefits, and providing the necessary training and support. By involving the team in the decision-making process, offering practical demonstrations of how the technology will improve their work, and maintaining an open line of communication, you can build trust and reduce resistance. Over time, as the team begins to see the positive impact of the technology, their initial reluctance will likely turn into enthusiasm, leading to greater acceptance and adoption of the new tools.

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    Syed Shahzad

    Head of IT & ERP | Digital Transformation | Project Management | SAP Solution Architect | SAP Certified Consultant

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    Convincing a team resistant to new technology can be challenging, but with the right approach, it is possible to ease their concerns and help them see the benefits. Here are several strategies you can use to persuade them: 1. Understand the Resistance 2. Focus on the Benefits 3. Provide Training and Support 4. Show Real-Life Examples and Success Stories 5. Address Concerns and Mitigate Risks 6. Involve the Team in the Decision-Making Process 7. Make It a Gradual Transition 8. Highlight the Personal Benefits 9. Lead by Example 10. Continuous Evaluation and Feedback By combining these strategies, you can shift the perspective of your team from resistance to adoption, and ultimately, enhance their overall engagement with the new technology.

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    Anisha Udayakumar

    AI Evangelist @ Intel | Deep Learning, Next-Gen Technologies

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    Introducing new technology to a resistant team requires thoughtful communication and collaboration. As an AI Engineer, I’ve learned the importance of addressing how the technology solves real pain points and simplifies tasks. Engaging the team early through discussions, pilot testing, and decision-making fosters ownership and reduces resistance. Highlighting quick, practical wins helps build confidence, while open communication ensures ongoing support. When the transition feels collaborative and aligned with shared goals, skepticism often turns into enthusiasm.

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    Rajvesh sarbhai

    Sales Manager in Bisleri International (P) ltd

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    As a manager and senior of my team I would like to express,the benefits of new technology with my team ,and also educated them that, how they can save more time which is priceless for everyone to develop them selves and they can spend their quality time with their love ons. Second how to use AI tools they can elaborate their skill and experience.

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    Eoin O'Connell

    CIO / Senior IT Leader with focus on Digital Transformation & Strategy

    • Report contribution

    Get them fired up and excited. Demonstrate to them what it will mean for the customers and the internal stakeholders and how it will benefit both. Tell them how they will be involved and how their input will be invaluable to the success of the project. Show them How it will benefit their personal development/ new challenge. And answer / be transparent as to how obstacles can be overcome. Finally try and shift the team from a solution driven team rather than a problem raising team.

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    Saurav Rath

    Vice President at Wells Fargo | Ex-JPMC

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    There are few possibilities that I can think of: 1. APPLES TO APPLES - Demonstrate the performance, ease of use etc. difference between the new tech vs the legacy tech 2. UPSKILL - Enable existing team members to learn the new tech through Ed-tech platform collaborations 3. LIVE DEMO - Take your team through a real life example and how it is been implemented using the new tech 4. SURVEY - Post execution of the above 3 pointers, take a poll of the audience and ask for genuine feedback about the technology adoption

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    Ricardo Chang

    Strategic Business Manager│Business Development │Sales & Commercial │ B2B & B2C │ Disruptive Innovator

    • Report contribution

    ✅ Comunicación clara y transparente → Explicar cómo la tecnología mejorará la eficiencia y facilitará el trabajo diario. ✅ Capacitación progresiva → Ofrecer formación práctica para reducir la incertidumbre y mejorar la confianza. ✅ Involucrar al equipo en la transición → Permitir que participen en la implementación y den su opinión sobre mejoras. ✅ Apoyo continuo → Brindar asistencia técnica y resolver dudas en tiempo real para evitar frustraciones. ✅ Reconocimiento y motivación → Destacar los logros y avances del equipo para reforzar la adopción positiva.

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  • Contributor profile photo
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    Ricardo Chang

    Strategic Business Manager│Business Development │Sales & Commercial │ B2B & B2C │ Disruptive Innovator

    • Report contribution

    ✅ Comunicación clara y transparente → Explicar cómo la tecnología mejorará la eficiencia y facilitará el trabajo diario. ✅ Capacitación progresiva → Ofrecer formación práctica para reducir la incertidumbre y mejorar la confianza. ✅ Involucrar al equipo en la transición → Permitir que participen en la implementación y den su opinión sobre mejoras. ✅ Apoyo continuo → Brindar asistencia técnica y resolver dudas en tiempo real para evitar frustraciones. ✅ Reconocimiento y motivación → Destacar los logros y avances del equipo para reforzar la adopción positiva.

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    Ronald Anderson Quintana Vásquez

    Ingeniero de Construcción de Subestaciones en Alta Tensión en Enel Perú

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    Les presentaría los muchos beneficios que se obtienen con la implementación de nuevas tecnologías en los procesos de un Proyecto, dando especial énfasis en mejorar la calidad, el plazo y el costo. Programaría una capacitación sobre estas tecnologías para todo el equipo de trabajo, haciendolo de forma interactiva y práctica para que el equipo se sienta parte del cambio.

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