You're faced with a complex information structure. How can you ensure user satisfaction through redesign?
When faced with a complex information structure, ensuring user satisfaction through redesign is crucial. Here are some strategies to help:
How do you approach redesigning complex information structures? Share your thoughts.
You're faced with a complex information structure. How can you ensure user satisfaction through redesign?
When faced with a complex information structure, ensuring user satisfaction through redesign is crucial. Here are some strategies to help:
How do you approach redesigning complex information structures? Share your thoughts.
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Learn the domain: begin with educational videos and online courses, move on to books or research papers. Clarify the timeline: figure out decisions to be finalised early and focus on them. Check in advance if it's possible to refine and improve mockups after the deadline. Define terms: AI tools are perfect able to check if any terms used in design might be unclear or misleading. Find common ground: Users, champions, support, and sales will each push their own priorities. Be ready to reason why requests from one of the groups are ignored. Design with the user: refine questioned design decisions according to the feedback. Be ready to visualise the new variant in 2-3 min top and go for another iteration without interrupting the meeting.
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Complex doesn’t necessarily mean bad. The only way to confirm if the information architecture is good or not is by user testing. In early phases run tree tests, they are easy to setup and quick to run. Once you have a semblance of a direction, run tests on IA prototypes followed by retrospective interviews.
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Optimization informed by user research, data, and insights. This is especially impactful for *lean teams, that way critical resources are allocated correctly.
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In such scenario we will do critical analysis on making things in a simplified way. The best way is check what our competitor brands are doing. A proper comp scan can help ease this issue. Then applying a better approach in designing our wireframes will bring the best results.
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Depending on the kind of information we are talking about: if the user is directly faced with it and actively using it to shape and manage his/her work, the information should be presented in one integrated information space (i.e. in context) and it should be understandable and holding the technical terms from the subject domains. No limits or islands. This does of course not mean that we couldn’t have a large number of information systems with various proprietary information structures, though. We have to manage the information space on top. To foster application integration, not only users, but also IT systems take benefit from an integrated information space.
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