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You're facing client anxiety during data migration. How do you ease their fears of disruptions?

Navigating client nerves in data transition? Share your strategies for smoothing the process without a hitch.

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Systems Management

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You're facing client anxiety during data migration. How do you ease their fears of disruptions?

Navigating client nerves in data transition? Share your strategies for smoothing the process without a hitch.

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    Kyoko Tamachi

    ・Work as an IT architect, IT consultant and IT engineer . ・Tec skilled: Network Security, IT Infrastructure, Blockchain, Middleware, Virtual Infrastructure, Cloud.

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    Advance Preparation 1) Prepare for possible problems by encouraging customers to back up and check important data before migration. 2) Briefly explain the use of data migration applications and troubleshooting. 3) Reduce migration time and burden by deleting unnecessary or duplicate data in advance. Execution: 1) Visualize the migration process to make it easier to understand the progress (what stage is it now?). 2) Provide real-time support to customers and respond quickly when problems occur.

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    Roberto Pardo Carrillo

    Analista de Soporte Técnico, Adm de Sistemas, Resolución de Incidencias, Windows, Linux, Unix, Programación Shell en Linux (Intermedio), SQL, Redes (TCP/IP, DNS, DHCP, VPN), Sistemas de Ticketing, Nociones Service Now.

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    En los casos de migración de datos se elabora un plan de acción para respaldar y confirmación de restauración correcta, se hace un corte de cada uno de los puntos críticos (contabilidad, ventas, cobranza, etc) y se compara compara con los mismos cortes de los datos migrados.

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