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You're handling sensitive customer data remotely. How do you ensure its secure storage and transmission?

Handling sensitive customer data remotely requires robust security measures to protect against breaches and unauthorized access. Here's how you can ensure secure storage and transmission:

  • Use encryption: Encrypt data both in transit and at rest to protect it from unauthorized access.

  • Implement strong authentication: Use multi-factor authentication \(MFA\) to verify user identities.

  • Regularly update software: Ensure all systems and applications are up-to-date with the latest security patches.

How do you keep customer data secure while working remotely? Share your strategies.

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You're handling sensitive customer data remotely. How do you ensure its secure storage and transmission?

Handling sensitive customer data remotely requires robust security measures to protect against breaches and unauthorized access. Here's how you can ensure secure storage and transmission:

  • Use encryption: Encrypt data both in transit and at rest to protect it from unauthorized access.

  • Implement strong authentication: Use multi-factor authentication \(MFA\) to verify user identities.

  • Regularly update software: Ensure all systems and applications are up-to-date with the latest security patches.

How do you keep customer data secure while working remotely? Share your strategies.

Add your perspective
Help others by sharing more (125 characters min.)
53 answers
  • Contributor profile photo
    Contributor profile photo
    Hina Bajaj

    Product Operations @Mastercard | Operations Management | Project Management | Analytics and Reporting

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    As a responsible remote handler of sensitive customer data, I'd take the following measures to ensure its secure storage and transmission: *Secure Storage* 1. *Access controls*: Implement role-based access controls, ensuring only authorized personnel can access the data. 2. *Secure cloud storage*: Utilize reputable cloud storage services, like AWS or Google Cloud, that provide enterprise-grade security features. 3. *Regular backups*: Perform regular backups to prevent data loss in case of technical issues or cyberattacks. *Secure Transmission* 1. *Virtual Private Network (VPN)*: Use a VPN to create a secure, encrypted connection when transmitting data over public networks.

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    Laria Trippeter, MIT

    Cybersecurity Policy, Compliance, & Risk Management Leader | GRC | Risk Reduction Trends & Insights | Helping Secure Enterprises While Supporting Business Growth, Sustainability, and Resilience

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    To ensure secure storage and transmission of sensitive customer data, I would administer and enforce strong encryption protocols and strict access controls while adhering to compliance frameworks. Integration of selected tools and protocols into business systems used would be top priorities. Regular compliance checks and evidence of data security best practices are essential to mitigate risks effectively.

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    Dafne Martínez

    Abogada, Comunicóloga, dedicada a Entidades Financieras | Cumplimiento Regulatorio | Fintech | SPEI | Medios de Pago | IA | Ciberseguridad | PLD | Act. Virtuales | Act. Vulnerables | Listas Negras | Anticorrupción.

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    💡💡 En este tiempo, este tema es fundamental, por lo este tipo de #información tiene que contar con #accesorestringido 👉🏻 El acceso a los datos se limita a personal autorizado y se controla mediante permisos específicos. 🗣️ Cada empleado debe de contar con credenciales únicas (segregando perfiles) y siempre los sistemas de acceso se monitorean constantemente.

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    Kuldeep Singh

    Laundry Manager @ Villa Resorts | Laundry Operations Expert

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    To securely handle sensitive customer data remotely, prioritize these four strategies: •Encryption: Encrypt data during transmission and storage to prevent unauthorized access. •Access Control: Implement strict user authentication and role-based access to ensure only authorized personnel can access sensitive information. •Secure Networks: Use VPNs or private networks for secure communication, minimizing exposure to cyber threats. •Compliance: Adhere to data protection regulations (e.g., GDPR, CCPA) to ensure legal compliance and maintain customer trust. •Regular Audits: Conduct regular security audits and vulnerability assessments to identify and address potential weaknesses in the system.

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    2
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    Muhammad Osama Siddiqui

    🚀 Fleet Operations & Taxi Dispatch Expert | Enhancing Efficiency & Customer Service | Skilled in Auto-Cab, iCabbi, Cordic, Cabtreasure & More

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    To ensure the secure storage and transmission of sensitive customer data remotely, I would implement strong encryption protocols and tls, enforce multi-factor authentication, regularly update software to patch vulnerabilities, and limit access to authorized personnel only. Additionally, data would be stored in secure, compliant environments (such as data centres meeting GDPR, HIPAA, or other relevant regulations), and I would conduct regular security audits and risk assessments.

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    2
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    Neyla Mendoza

    Asistente Administrativa Remota | Soporte Contable y Gestión de Proyectos | Lic. en Administración | Experta en Organización y Herramientas Digitales

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    Como asistente virtual, priorizo la seguridad de los datos sensibles implementando medidas clave. Utilizo autenticación multifactor (MFA) para garantizar que solo personas autorizadas accedan a la información, así como cifrado de datos en tránsito y reposo, protegiendo la información mientras se transfiere y cuando está almacenada. Para conexiones remotas, empleo VPN, asegurando un canal seguro y evitando accesos no autorizados. Además, mantengo todas las herramientas actualizadas con los últimos parches de seguridad, minimizando riesgos.

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    Nilser Villalobos

    Supervisor de almacén Panetones en Nestlé

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    La información del cliente , siempre es la máxima preocupación de las grandes empresas. El área de TI , es pieza fundamental para que la información de las empresas y sistema esté muy bien garantizada. Los niveles de acceso a la información, de acuerdo a la jerarquía deben ser filtrados. Parches y actualizaciónes de los software de seguridad , siempre deben ser prioritarios.

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    Arvind Bommena

    Advanced Analyst at EY, specialising in KYC, Risk and Compliance, Transaction monitoring, and AML Compliance

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    As a KYC and AML analyst, customer's data and privacy is paramount, Whenever handling sensitive personal information of customers, ensure to login to a secure and safe network for all your transactions, Make sure to use a personalised encryption key which ensures that whichever data you are handling is always encrypted. Do not trust 3rd party based servers to handle clients data Never transfer the data to any external storage drive nor access the data in someone else's computer Finally always maintain coordination with your information technology team and ensure that the data transfer process is following the regulations and policies prescribed as per your organisation

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    Mae Grace Tarrago

    Commercial Manager

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    To secure sensitive customer data, I use encryption (AES-256 for storage, TLS for transmission) to protect it from unauthorized access. Role-based access control (RBAC) and multi-factor authentication (MFA) limit access to authorized personnel only. Regular audits, employee training, and compliance with standards like GDPR or ISO 27001 ensure best practices. Data minimization reduces risks by storing only necessary information. Backups are encrypted, and vendor security is assessed to maintain high standards. Secure communication channels and continuous monitoring with intrusion detection systems safeguard data. A clear incident response plan ensures quick action in case of breaches.

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    1
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    Salim Kabir

    F&B Operation | F&B Finance | Departmental Trainer | F&B Renovation & Conversion | Pre Opening Knowledge | Restaurant Concept and Menu Design | Cost & Accounting | Menu Engineering

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    Data Storage Security - Encrypt all sensitive data - Implement role-based access controls and ensure only authorized personnel have access - Use data masking techniques to protect sensitive data - Regular Backup - Secure Cloud Configurations Data Transmission Security - End-to-End Encryption - Use VPNs for secure remote connections - Ensure APIs are secured with authentication - Avoid transmitting sensitive data via email - Rotate encryption keys periodically General Practices - Conduct regular audits and vulnerability assessments to identify risk - Compliance with Audit - Enforce MFA for access to systems handling sensitive data. - Only collect and store the minimum amount of sensitive data - Regularly train employees on preventing data

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