🧩 68% of retailers still don’t have a post-purchase personalization strategy. When post-purchase touchpoints are among the most-frequented in your customer journey, ignoring them means leaving loyalty and revenue on the table. Not sure where to start? Begin by segmenting your post-purchase messaging based on: 📦 Category (from past purchases or saved products) 🏅 Loyalty program status 🔁 Subscription or membership info 🔍 Item or SKU-level context to improve product adoption and satisfaction Small, intentional personalization can drive big gains in loyalty, revenue, and operational efficiency. 🎥 Learn how to get started—watch our on-demand webinar: https://lnkd.in/g94YiAh9 #PostPurchaseExperience #Personalization #Ecommerce #Narvar #Loyalty #MarketingAutomation
