Stord

“As CEO and cofounder of Stord, he’s building the infrastructure—fulfillment, warehousing, and supply chain software—that empowers businesses to run and scale their own online operations. The company has ambitious goals in a chaotic time: to help brands compete with Amazon in a macroeconomic time characterized by moving-target-tariffs.” -  Allie Garfinkle senior finance reporter for Fortune. Stord is The Consumer Experience Company, and today we take another step towards leveling the playing field so all brands can provide an exemplary pre-purchase through post-delivery experience on every order, every time. Because today, Stord has raised more than $200 million in equity and debt financing at a valuation of $1.5 billion. Thank you to Fortune and Allie Garfinkle for covering this major event in our history. Read the full piece here https://lnkd.in/gJxXSqsF

How do you manage stress? For Flewd Stresscare every day they were helping their customers de-stress with their high quality and natural bath soaks. But no one was helping Flewd with their fulfillment stress. Until Stord. Seeing this unprompted call out made my day. Your brand is so much more than the quality of your product or the impact of your marketing. Customers assess every step of the shopping experience - from the accuracy of inventory on your website, ease of understanding shipping times and cost, return policies, actual delivery timing, unboxing, and more. To have truly happy and loyal customers you need to dial in the entire consumer experience journey. We could not be more proud of the improvements Flewd has experienced in their delivery experience with the help of the Stord team. We will continue to build the tools needed so brands of all sizes across all verticals can improve everything and deliver the world-class fulfillment customers expect on every order, every time. If you want to relax and reduce stress, check out Flewd. And if you want to turn your fulfillment and consumer experience efforts from stressful into delightful, check out Stord. Thank you Michael Lupo, Daniel Okon and everyone at Flewd Stresscare for your trust and partnership.

Today we are thrilled to share that we have acquired Penny Black and their personalized, print-on-demand unboxing technology. This acquisition furthers our Consumer Experience capabilities and unlocks a new channel for brands to delight and monetize customers by creating data-driven discounts, product recommendations, welcome messages, and more all based on data within sales channels and marketing systems. This technology has already driven massive benefits historically for customers with a +300% ROI within the first 3 months and a +25% increase to average order value. The Stord team is excited to expand these outcomes and continue to deliver growth for Stord customers. The acquisition of Penny Black is a direct reflection of Stord’s commitment to level the playing field for all brands and enable brands of all sizes to deliver a leading consumer experience on every order, every time. While this is very exciting news, this is just one of many efforts we have embarked on to further revolutionize every aspect of the fulfillment technology stack. You can read more about this acquisition here: https://lnkd.in/gKnue8ui

Are you heading to the B2Beauty event of the year? Meet up with our very own Thea Dietrick and Douglas Lee in Las Vegas July 15-17 at #Cosmoprof to see how we power the consumer experience and fulfillment for some of the hottest beauty brands around. Hope to see you there!

At Stord, we now power tens of millions of consumer deliveries each year. That scale matters: we expect to reach nearly 20% of U.S. households in 2025. Along that journey, Stord is there at every step—in the cart with our delivery promise, with shipment protection, post-purchase tracking and notifications, easy returns portals, and of course, physically on the label at your doorstep. It’s why we think of ourselves as The Consumer Experience Company. We’re still so early, yet it’s already been the privilege of a lifetime to help take Stord from an idea to seeing our packages delivered to friends, family, and millions of others across the country—totally out in the wild. I get more and more texts and emails like this every week, and it never gets old. I couldn’t be more excited for the decade ahead and the heights we can reach as we work to deliver Prime-like commerce for the rest of the internet.

We can deliver faster, cheaper, and with a better tech infrastructure. The first half of 2025 has been a whirlwind of success and growth - and we are just getting started. To all of our customers that trust us to deliver their products, power their commerce, and unlock a winning consumer experience, thank you! To all of the Stord team members who tirelessly strive to provide that for all of our brands, and seek to build even greater scale and operational efficiencies, thank you. As we look ahead to the second half of 2025, Stord is ready to push the pace, innovate, and provide brands of all sizes the solutions they need to grow their business and ensure every end consumer receives the best end-to-end consumer experience on every order, every time. Watch Sean Henry share more insights on the Kleiner Perkins Grit Podcast with Ilya Fushman and Joubin Mirzadegan - https://stord.link/ef4829

Successfully managing inventory, both physically and digitally, unlocks huge operational benefits for e-commerce brands. However, brands often struggle with disparate providers, fracturing their inventory across geographic locations, and then they compound this complication by having different digital records for their various providers and sales channels. All of these fragmentations creates a system primed for exceptions and errors. By centralizing both physical and digital inventory, brands have much more control over the efficiency and quality of their fulfillment efforts, leading to an increase in positive consumer experiences. This is one of the many ways the team at Stord helps The Zero Proof reach their massively growing audience with their huge selection of non-alcoholic beverages. Learn more and hear directly from Sean Goldsmith, CEO and co-founder of The Zero Proof, in the full case study here: https://lnkd.in/guj3NjwG

When a brand ships a product that is past its shelf-life compliance they endanger their financials, their retailer relationships, and their end consumers. Simply getting your orders where they need to be, when they need to be there is not enough if your products expire. You need systems and software that can effectively and efficiently track expiration dates on every SKU and ensure compliance with all retailers and legislation. Doing this at scale across thousands and thousands of orders is not without complexity. Sean Cochran, our Site Leader at Stord's Atlanta Headquarters and fulfillment center, shares insights on how to best manage and prevent expiration related retail chargebacks. Give it a read here: https://lnkd.in/g3jc9UYi

Powered by Stord. This is the next step - helping brands convert more loyal end consumers because they know the fulfillment and delivery experience provided by Stord powered brands is exemplary. Listen to Sean Henry explain this, and more, on Kleiner Perkins Grit Podcast with Ilya Fushman and Joubin Mirzadegan - https://stord.link/ef4829

“We landed on Stord, heavily based on the tech that was available as well as the sense of partnership that we felt like we were getting into." - Rui Goncalves, Director of Supply Chain at V Shred. Rapid growth often proves to be a double-edged sword for e-commerce brands. V Shred, a leading name in fitness and nutrition, experienced this directly with a massive influx of sustained order volume, which strained their existing fulfillment infrastructure. Through a collaborative partnership, we built an integrated logistics backbone. This gave them real-time visibility and eliminated use of spreadsheets. Their parcel costs also remained flat despite market-wide rate increases. See how V Shred overcame growth hurdles and discover what a solid partnership can achieve: https://lnkd.in/g88CEZCz