Narvar

📊 70% of U.S. consumers say reliability matters more than speed. The best brands? They're not just shipping fast. They're delivering confidence. Join Narvar + Harry Rosen to learn how predictive delivery dates are turning anxiety into assurance—and unlocking: ✅ 5–10% higher conversion ✅ Lower cart abandonment ✅ Deeper, data-driven trust 🗓 Tuesday, July 29 | 10AM PT / 1PM ET 🎙 Featuring Vanessa Marko (Harry Rosen) + Taylor Humphrey (Narvar) Why you should care: 📆 Predictability is profitability—from PDP to post-purchase 🤖 Smart AI promise logic = better margins, better CX 🤝 Real-world results from a legacy luxury brand 📈 Metrics that matter: promise accuracy, trust, and performance 🔗 Save your spot: https://lnkd.in/gUgU9DSY #Ecommerce #DeliveryConfidence #Narvar #BeyondBuy #RetailInnovation #CustomerTrust

Big congrats to Arianne Parisi on her next chapter as Chief Digital Officer at Kohl's! 👏✨ At JD Sports Fashion, Arianne shaped a digital vision that scaled across global teams, anchored in trust, strong leadership, and great consumer experiences. We’re proud to have partnered with Arianne and the incredible teams at JD who brought that vision to life, and we’re excited to continue our work with JD as they build on that foundation. Now, as she steps into this new role at Kohl’s, we can’t wait to see that same leadership shape the future of another iconic Narvar customer. Here’s to what’s next — and to continuing to build great things together “Beyond Buy”. We’re incredibly proud to support leaders like Arianne — those who are shaping the future of retail with purpose, precision, and heart.

⏱ Speed is out. 🎉 Reliability is in. Delivery speed fell from No. 1 consumer priority in 2022 to No. 5 in 2024. Today’s shoppers are more patient — and more practical. Nearly 90% say they’re willing to wait 2–3 days if they know when their package will arrive (and especially if it helps avoid extra fees). And they’re not just talking. Their behavior shows the urgency for “next-day” delivery is fading, while the need for trust in delivery promises is growing. As consumer expectations shift, so must retailer strategies. It’s time to move away from generic estimates and toward data-informed promises that account for real-world variability. Meet Narvar Promise: the industry’s leading AI-powered delivery date accuracy solution. It continually adapts to your unique fulfillment patterns, carrier performance, and seasonal fluctuations — delivering 95%+ accuracy across the board. Because your customers care much more about when it arrives, not just how fast. Read more: https://lnkd.in/gCqyEDpb #Shipping #LastMileDelivery #Ecommerce #RetailTech #Narvar 

💸 In 2024, retailers refunded an estimated $890 billion in merchandise. Too many brands still treat returns like a cost center. But savvy retailers treat returns like a second chance. Are you ready to learn how to: ➡ Swap the refund for an exchange? ➡ Trade disappointment for discovery? ➡ Turn a return into your next conversion moment? 👇 Read our latest article to see how you can turn returns into a competitive advantage: https://lnkd.in/g5FnsARY #Ecommerce #ProductReturns #RetailTrends #Narvar #BeyondBuy

Predictability is profitability. 📦 90% of consumers would rather get a delivery on time than fast. Why? Because broken promises break trust. And, trust = conversion, loyalty, and LTV. 🎙️ On an episode of Omni Talk Retail, our VP of Marketing, Catherine Dummitt, dives into the real reason brands are losing customers at checkout and beyond—and how accurate delivery estimates can foster committed customers. 💡 With Narvar Promise delivering 95% EDD accuracy and boosting conversion by up to 4%, this conversation is a must-listen for any retailer ready to grow. 🎧 Watch now: https://lnkd.in/gYYKU33u #Narvar #BeyondBuy #RetailTech #EcommerceGrowth #CustomerExperience

Consumers expect you to know them, anticipate their needs, and make every interaction exceptional. And if you don’t? Loyalty dies. 84% will walk away after a bad return experience, for example. That’s why leading retailers partner with Narvar—to transform post-purchase into a loyalty engine. Together, we help brands create seamless, personalized experiences that protect margins, build trust, and keep consumers coming back. Because we care just as much as you do about delivering an exceptional experience—every time: “Employees at Narvar are some of the best. Regardless of their role, each person is professional and feels like an extension of our doTERRA team.” — Sean S., Director, IT, doTERRA 🔗 https://corp.narvar.com/ #PostPurchase #CustomerExperience #ReturnsManagement #RetailInnovation #Ecommerce

🚨84% of consumers say a poor post-purchase experience will drive them away. In today’s market, what happens “Beyond Buy” defines the customer relationship. David Morin, VP of Global Customer Strategy at Narvar, shares how leading retailers are turning returns, refunds, and delivery updates into drivers of loyalty — and profit. 📈 Why post-purchase is now retail’s next profit center: https://lnkd.in/gZTFAdA2 #PostPurchaseExperience #BeyondBuy #Ecommerce #RetailTrends #RevenueGrowth

Getting Strategic About #FreeShipping Narvar's Catherine Dummitt examines the best approach for when to offer #freeshipping and who to offer it to. #eCommerce #FreeShipping #RetailStrategy #ConversionRate #CustomerLoyalty #ShippingCosts #OnlineBusiness #RetailTrends #BusinessStrategy #MarketingTips

🧩 68% of retailers still don’t have a post-purchase personalization strategy. When post-purchase touchpoints are among the most-frequented in your customer journey, ignoring them means leaving loyalty and revenue on the table. Not sure where to start? Begin by segmenting your post-purchase messaging based on: 📦 Category (from past purchases or saved products) 🏅 Loyalty program status 🔁 Subscription or membership info 🔍 Item or SKU-level context to improve product adoption and satisfaction Small, intentional personalization can drive big gains in loyalty, revenue, and operational efficiency. 🎥 Learn how to get started—watch our on-demand webinar: https://lnkd.in/g94YiAh9 #PostPurchaseExperience #Personalization #Ecommerce #Narvar #Loyalty #MarketingAutomation

When it comes to delivery estimates, fast isn’t enough anymore. 70% of U.S. consumers say reliable delivery matters more than speed. Today’s most trusted brands aren’t just moving quickly—they’re delivering predictably. Join Narvar + Harry Rosen for a live session on how predictive delivery dates are reshaping the ecommerce experience—driving 5–10% higher conversion, cutting cart abandonment, and building lasting trust. 🗓 Tuesday, July 29 | 10AM PT / 1PM ET 🎙 Featuring Vanessa Marko (Harry Rosen) + Taylor Humphrey (Narvar) What you’ll learn: 📆 How delivery predictability builds confidence from product page to checkout 🤖 Why AI-powered promise logic matters for margin and experience 🤝 How Harry Rosen is using delivery reliability to deepen customer loyalty 📈 How to measure promise accuracy and performance 🔗 Save your spot: https://lnkd.in/gUgU9DSY #Ecommerce #DeliveryExperience #DeliveryEstimates #RetailInnovation