AfterShip’s cover photo
AfterShip

AfterShip

Software Development

Achieve a world-class post-purchase experience with AfterShip 📦

About us

Founded in 2012, AfterShip’s customer experience platform sparks loyalty and engagement for global eCommerce brands and retailers. Offering a full suite of software covering the entire customer journey—from email automation, SMS marketing, and product reviews to shipment tracking, returns management, predictive delivery estimates, and multi-carrier shipping—AfterShip helps brands enhance the customer experience at every step. With 17,000+ customers, AfterShip is used by iconic brands, including TOMS, Kylie Cosmetics, Gymshark, DIME Beauty, and Harry’s. Recognized as a Retail Technology Power Player by Business Insider, AfterShip integrates with 1,000+ carriers worldwide and empowers top retailers and Fortune 500 companies to drive additional revenue, reduce operational costs, and improve CX. Learn more at aftership.com.

Website
http://www.aftership.com
Industry
Software Development
Company size
201-500 employees
Headquarters
Singapore
Type
Privately Held
Founded
2012
Specialties
Business Intelligence, API solutions, Integration, Streamline, Print Shipping labels, Calculate Shipping Rates, API Integrations, API Solutions, Customer Reviews, One-Stop-Shop, Post Sales Customer Service, Enterprise Technical Support, Enterprise Software Solutions, eCommerce Software Solutions, Best Online Shopping Experience, Online Retailer Post Sales Support, Shipping Performance and Analytics, Integration with Shipment Tracking Systems, Shipping Data Analytics, Global Client Base of International Online Retailers and Martketplaces, Partnership with International Couriers, International Carriers, International Logistic Companies, Developing for Developers, Software Integration and Solutions, Branded Tracking Solutions, Branded Returns Solutions, Branded Shipping Solutions, Branded Reviews Solutions, Branded Rewards Solutions, Branded Customer Reviews, Branded Shipment Tracking, Branded Package Tracking, Branded Returns and Refunds, Customer Self Service Returns Solutions, Customer Self Service Shipment Tracking Solutions, Customer Care, Customer Success, Customer Rewards, and Customer Service

Products

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Employees at AfterShip

Updates

  • AfterShip reposted this

    View profile for Joe Wyatt

    Strategic Accounts at AfterShip | Empowering retailers through amazing Customer Experiences 📦

    Welcoming YoungLA to AfterShip! 💪 Congrats to both teams who worked hard to launch in under a week, just in time for YoungLA’s major sale, now live at www.youngla.com 🛍️ (20% OFF Sale! Use Code: YOUNGLADAY) 🏋️ Based in Los Angeles, YoungLA is a leading lifestyle brand known for premium, one-of-a-kind apparel that inspires confidence and comfort. ⚡ To elevate the shopping journey, they’ve partnered with AfterShip to deliver a seamless, branded post-purchase experience powered by our cutting-edge technology. 💌 With AfterShip, YoungLA is enhancing customer satisfaction — offering connected, transparent tracking and communications that keep shoppers informed, loyal, and delighted. How is your brand elevating the post-purchase experience? Drop your thoughts below 👇 #eCommerce #AfterShip #CustomerExperience #OrderTracking #Returns #YoungLA

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  • AfterShip reposted this

    View profile for Eric P.

    Logistics Partnerships Director @ AfterShip | Global eCommerce Logistics Expert | 1K+ Partnerships | Keynote Speaker | FOLLOW for Daily Posts

    Over a year ago, we announced an enhanced integration with Team Global Express in Australia, but today we proudly announce that we've also added Team Global Express New Zealand as a supported integration! We're very excited to support this carrier and thank the individuals involved for making this happen! Also known as TGE, this is one of Australia's up and coming carriers. Pls support and LIKE 👍🏼 this partnership! #ecommercelogistics #logistics #australianlogistics #newzealandlogistics #carrierintegration #supplychainsolutions

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  • View organization page for AfterShip

    17,160 followers

    Retail Therapy: Prepping for Peak Without the Pressure 🛍️🧠 🌴 🌆 Join us in Santa Monica on August 7 for an exclusive evening with fellow ecommerce leaders. We’ll dive into AI, customer experience, and BFCM prep—then head to the rooftop for curated cocktails, great food, ocean views, and networking with some of the best DTC and retail brands in the game. 🔗 Request your invite: https://lu.ma/eur72lmj (exclusively for brands and retailers) #ecommerce #retail #holidayseason #BFCM #customerexperience #events #losangeles #postpurchase

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  • AfterShip reposted this

    View profile for Joe Wyatt

    Strategic Accounts at AfterShip | Empowering retailers through amazing Customer Experiences 📦

    Welcoming E.L.F. BEAUTY to AfterShip! 🧡 As a leader in the beauty industry, e.l.f. Beauty is committed to making premium-quality beauty accessible to every eye, lip and face. To scale their operations and enhance customer satisfaction, they are leveraging AfterShip Tracking to: ✅ Reduce “where is my order” support tickets with real-time tracking data on a centralized dashboard ✅ Deliver a branded experience with proactive communication to drive customer loyalty ✅ Make smarter shipping decisions with insightful supply chain metrics With AfterShip, e.l.f. Beauty is elevating the post-purchase tracking experience to set itself apart as a retail leader for customer satisfaction. 📦 How does your brand optimize post-purchase tracking? Drop your thoughts below! 👇 #eCommerce #AfterShip #CustomerExperience #OrderTracking

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  • AfterShip reposted this

    View profile for Granit Veseli

    Ecommerce order tracking & returns done better.

    There seems to be a big focus on subscription based ecomm brands taking their order tracking really seriously. As customers, are we just more likely to stay subscribed for longer if we feel brands are keeping us posted on deliveries & recommending the next best products? Anywho, a brand doing this very well is Harry's! On any of their branded delivery emails, they have AI driven product recommendations & you can always land on their bespoke tracking page with the two great CTAs: 1) New Products to Explore 2) Incentivised Referral Programme We have a full case study with Harry's, which you can find on the AfterShip site here: https://lnkd.in/ghUvqcWY

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  • AfterShip reposted this

    View profile for Eric P.

    Logistics Partnerships Director @ AfterShip | Global eCommerce Logistics Expert | 1K+ Partnerships | Keynote Speaker | FOLLOW for Daily Posts

    Anyone who knows me know I'm really bullish on Indian eCommerce breaking out to the world stage. That's why today I'm happy to announce our integration partnership with Shree Maruti , often referred to by their brand SMILe😄 ! It was really my luck to meet this company during DELIVER and now we've got the integration going and boy are a lot of retailers using them already! Not only are they a parcel carrier, they are also a 3PL, 4PL, 5PL, and recently ascended to 6PL as well with AI! We have a lot of great partners in India and it's a market where we have a number of great partners. Pls support and LIKE 👍🏼 this post! #ecommercelogistics #logistics #indianecommerce #globalpartnerships #retailinnovation #supplychainmanagement

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  • AfterShip reposted this

    View profile for Eric P.

    Logistics Partnerships Director @ AfterShip | Global eCommerce Logistics Expert | 1K+ Partnerships | Keynote Speaker | FOLLOW for Daily Posts

    Who doesn't love a great hunt? Especially in the outback with Hunter Express ? With particular focus on the heavy or large parcel express home delivery vertical, Hunter Express is one of AfterShip's officially recommended partners for heavy, outsize, large, small freight, and mission critical urgent parcels in Australia. Special mention needs to be given to Hunter for additional care to ensure that they are compliant not only with Australia's The Privacy Act, but even compliant with GDPR! LIKE 👍🏼 and support to digitally celebrate this occasion! #notAI #ecommercelogistics #logistics #supplychainmanagement #australia #gdprcompliance #heavyparcelshipping

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  • The biggest challenge when expanding from Shopify to TikTok Shop? Starting from scratch. All your hard-earned reviews and social proof are left behind, making it incredibly difficult to build trust and secure those crucial first sales. But what if you could transfer ALL your authentic Shopify reviews to your TikTok Shop in under 10 seconds? With the new Review Syndication feature in AfterShip Feed, you can. Stop letting your valuable social proof go to waste. In just 3 simple clicks, you can: ⚡️ Instantly boost your new store's credibility. 📈 Increase conversion rates by turning hesitant browsers into confident buyers. ✅ Ensure 100% compliance with TikTok's policies. Watch the short video to see just how easy it is to get your first TikTok Shop order. Ready to supercharge your launch? Comment "Reviews" below, and we'll send you the link for instant access to your free trial! #TikTokShop #Shopify #Ecommerce #SocialProof #ConversionOptimization #AfterShip #EcommerceTools #MarketingAutomation #SellOnTikTok

  • 🌟 “3+ Years & Thriving: The AfterShip Culture Story” What does sustainable growth look like at AfterShip? Hear from our India team who’ve transformed careers here: ✍ Harneet Kaur Anand (Senior Technical Content Writer): “Grown not just in my career, but as a person. Teammates became friends, mentors believed in me through challenges. A workplace that cares about its people beyond results.” 👨💻 Ankush Kumar (Manager - Carrier Integration): “A transformative experience where collaboration and inclusion are everyday actions. Grows by empowering individuals and celebrating diverse perspectives to achieve the unimaginable.”   🚀 Akilesh Moodedla (Senior Account Executive): “Goals defined, tools provided, impact amplified. We empower retailers across every touchpoint – that broad, meaningful value excites me daily as we build high-impact products.” Why they stay →  🌱 Personal Evolution × 🤝 Diverse Culture × ✨ Tangible Impact To innovators seeking substance: If you crave a career that shapes character while transforming eCommerce, where clear goals meet human-centric support...  Grow with us: https://lnkd.in/gQvjwcT7 (See images for their full stories!) #LifeAtAfterShip #Culture #HiringTalent

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  • AfterShip reposted this

    View profile for Eric P.

    Logistics Partnerships Director @ AfterShip | Global eCommerce Logistics Expert | 1K+ Partnerships | Keynote Speaker | FOLLOW for Daily Posts

    AfterShip is excited to announce our integration partnership with Middle East, China, and LATAM logistics and courier services provider iMile Delivery! Specializing in value add services like Cash on Delivery (COD), fulfillment, and 24 hours support via all channels, iMile is a carrier to watch out for. Also note their other brand pages iMile Delivery Türkiye, iMile Delivery Brazil, iMile Delivery Saudi Arabia, iMile Delivery Australia, iMile Delivery Australia, iMile Delivery Mexico, iMile United Kingdom - these guys LOVE brand pages. Pay attention to the Middle East. A LOT of development is happening there. If you're bullish on the GCC hit that LIKE 👍🏼 ! #ecommercelogistics #logistics #middleeastlogistics #chinatrade #latamlogistics #fulfillmentservices

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Funding

AfterShip 4 total rounds

Last Round

Series B

US$ 66.0M

See more info on crunchbase